We
aim to process all
orders quickly and send by Royal Mail First Class
Post, Recorded Delivery, Special Delivery or Parcel
Force as the case may be. But some times out of stock
items may take a bit longer as all spares now come
from Dyson facility in Malaysia.
However, we do email customers about delays, if any,
after we receive
your order details and credit card payment confirmation
from Worldpay.
UK VACUUM SPARES CO. 1st FLOOR, 184-186 ALUM ROCK ROAD, BIRMINGHAM, B8 IHU. UK.
Terms and Conditions of Use
Please ensure that you are satisfied with the items you are placing the order for.
We advise customers to test a small area you want to colour.
Please allow 7 to 14 days delivery.
Items not in stock can take up to 6 weeks for delivery, in extreme situations.
We aim to deliver goods within 2 working days by Royal Mail First class post or special Courier Service.
Every order will be carefully dealt with.
All items are carefully examined prior to despatch.
Availability of some items and their shades cannot always be guaranteed.
Refund will be given if your order cannot be made.
Postage and packaging charges for orders will be for mainland UK only
We only ship to mainland UK, all shipments to overseas will need to be arranged and a shipping charged worked out before you place an order, any orders that do not meet this criteria will not be despatched and you will be refunded the full amount you have been charged
All orders received on Friday after 2.30pm will be despatched on Monday for next day delivery, unless special Saturday delivery has been arranged, as long as all items on order are in stock
No claim will be entertained once goods have been opened or have been used in any way.
No returns will be made without prior notice or arrangement.
No refund will be given on postage and packaging.
The Purchase is not allowed by any Persons under the age
of 16
Aerosol Purchase on this site is intended only for persons over the age of 16.
Age verification is required at the registration process.
If We discover or have any reason to suspect that you are
not over 16 years of age, we reserve our right to cancel your order without
notice or we may ask for further verification measures to ensure you are over
the legal age to purchase aerosols via this site.
If you access our site and purchase aerosols you will be
deemed to be above the legal age of 16
If you have any further questions please contact us Here
THE CONSUMER PROTECTION (DISTANCE SELLING)
REGULATIONS 2000(UK)
We cannot replace items due to accidental damage or incorrect sizing. All
faulty items must be returned within 7 days.
Your right to a 7 working day cooling off period, to notify us in writing,
if you wish to cancel the order and return the goods.
If for any reason you are unhappy with your purchase, please notify us in
writing or by telephone within seven working days after date of delivery and
return to us with the original packaging and in a saleable condition.
We will
provide you with a full refund within 30 days of receiving the goods.
Please note, items can only be returned if faulty, unless Sale or Return
has been agreed.
We must be notified of faulty items within 7 days of receiving faulty
goods & have them returned to us within 7 days of your notification.
Your statutory rights are unaffected by the terms of any contract.
please order online as usual. we will check the weight of your parcel and then email you exact shipping cost.
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Secure Site
Ordering
from UK Vacuum Spares Co. is absolutely secure! When
you submit your details, these are sent to us by Worldpay
via a secure, encrypted connection
VAT
All prices include VAT but not Packing and Postage
UK Vacuum Spares Co. 1st Floor, 184-186 Alum Rock Road, Saltley,Birmingham, West Midlands, UK.